Welcome to the Bayer Webcast help pages! Here you will find all the necessary information you need to view live broadcasts and recordings of events at Bayer AG:
Question: The switching of music charts does not work. What can I do?
Answer: Version 9 of Windows Media Players contains a new function that allows you to disable the switching of music charts. If you have version 9 or higher, you need to check the relevant setting. Open Windows Media Player in a separate window (stand-alone player), go to “Tools” on the menu bar and choose “Options”. A window is presented, where you need to click on “Security”. Under “Content” make sure the following option is not checkmarked: “Do not run script commands and rich media streams if the player is running inside a web page”. However, you must checkmark the option “Run script commands when present”. That’s all. You should now be able to switch music charts.
Question: No picture appears during transmission, only sound can be heard. What can I do?
Answer: You probably have an older version of Windows Media Player. You can either install a new Windows Media Player or download the missing video codecs.
Question: How can I find out the version of my player?
Answer: Open Windows Media Player in a separate window (stand-alone player), go to “Help” on the menu bar and choose “About Windows Media Player”. A window is presented which also contains the details of your current Player version.