Webcast help

Welcome to the Bayer Webcast help pages! Here you will find all the necessary information you need to view live broadcasts and recordings of events at Bayer AG:

Hard and software requirements

In order to access the transmission, you must have the following hardware and software available:

  • PC with sound card and either speakers or headset
  • Internet connection via modem (56k), ISDN (64k or 128k) or broadband (300k or faster)
  • Browser: Microsoft Internet Explorer (version 6 and higher), Firefox (version 2 and higher), Netscape Navigator (from version 7), Safari (version 2 and higher), or Opera (version 8 and higher). Javascript must be enabled.
  • Installed: Windows Media Player 9 or higher or Adobe Flash version 9 or higher.
    Free download:

Frequently Asked Questions about Windows Media Player

Question: The switching of music charts does not work. What can I do?

Answer: Version 9 of Windows Media Players contains a new function that allows you to disable the switching of music charts. If you have version 9 or higher, you need to check the relevant setting. Open Windows Media Player in a separate window (stand-alone player), go to “Tools” on the menu bar and choose “Options”. A window is presented, where you need to click on “Security”. Under “Content” make sure the following option is not checkmarked: “Do not run script commands and rich media streams if the player is running inside a web page”. However, you must checkmark the option “Run script commands when present”. That’s all. You should now be able to switch music charts.

Question: No picture appears during transmission, only sound can be heard. What can I do?

You probably have an older version of Windows Media Player. You can either install a new Windows Media Player or download the missing video codecs.

Question: How can I find out the version of my player?

Open Windows Media Player in a separate window (stand-alone player), go to “Help” on the menu bar and choose “About Windows Media Player”. A window is presented which also contains the details of your current Player version.

Last updated: January 4, 2016 Copyright © Bayer AG