Contact Our

Procurement Support Team:

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Do you have an invoicing, Purchase order, Payments or SAP Business Network (old name Ariba) related question that would require help or any other request?

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Scroll Down to contact form to reach our procurement support team.

Here is our video guidance on how to use the webform.

Tip:

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Your Inquiry  (Boxes marked * are mandatory.)

Legacy
Bayer
Monsanto

Please refer to the Invoicing Page

https://www.bayer.com/en/procurement/invoicing

For Bayer, please use the Self-Service Tool:

https://www.bayer.com/en/procurement/invoice-status-query-form

 

For Monsanto, please select the category I have a different question / request.

It is important that you include the invoice number within the email to ensure accurate response.

Invoice ID Type
Barcode
Invoice Number
Connection Scope
eOrdering
eOrdering and eInvoicing
My issue is related to:

To validate your SmartPay profile creation request please submit at least one of the following supporting documents:

Company:

Copy of PO

Signed contract (document signed by both parties – supplier and Bayer)

Supplier onboarding package validated by vendor’s signature / Bayer's signed vendor registration form;

Remittance advice.

 

Natural Person:

Signed Vendor Registration Form

Signed HCP reimbursement form

4 MB limit.
Allowed types: jpg, png, pdf, docx, xlsx, zip.
Do you want to be called back?
Do you want to be called back?

You will be called back as soon as possible.

You will be called back as soon as possible.

You will be called back within the business day.

Should you prefer to be contacted faster, please use English language.

You will be called back within the business day.

Should you prefer to be contacted faster, please use English language.

Important: To ensure that both parties are protected from potential fraud attacks in case of bank account registration or change request, please be informed that a targeted bank validation call with your company might be conducted by our external service provider, TrustPair, if necessary. 
 

Bayer respects your right to privacy while using our websites. We take the protection of personal data very seriously and will only collect, process, and use any personal data that you provide in this contact form in accordance with our data privacy policy.

Bayer respects your right to privacy while using our websites. We take the protection of personal data very seriously and will only collect, process, and use any personal data that you provide in this contact form in accordance with our data privacy policy.

Important Alert:

We have now replaced all query email addresses with Contact Procurement Form. Please raise your queries & call back in our below form for our Procurement support team to answer.

Click here to read frequently asked questions (PDF, 131 KB) (PDF 125.17 KB)
Invoice status Portal:

New: If you want to know your invoice status please click the below link:

Invoice Status Query Form
Callback feature for suppliers

We have placed a NEW Call Back system. Click below to learn how to use it and raise your query to us. We will call you back per service hours provided below.

Click here to learn how (PDF, 103 KB)
Check service hours per country (PDF, 125 KB)
Video guidance on callback feature for Procurement inquiries
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